Refund, Returns, Cacellation Policy

At Safecore Tech, we are committed to providing reliable antivirus and cybersecurity solutions while maintaining a transparent and customer-focused purchasing experience. This Refund, Returns & Cancellation Policy explains how refund, return, and cancellation requests are handled for purchases made through https://safecoretech.com/.

By purchasing a product from Safecore Tech, you acknowledge and agree to the terms outlined in this policy.

1. Nature of Our Digital Products

Safecore Tech provides digital antivirus and cybersecurity software licenses. Products are delivered electronically through email, customer accounts, or other applicable digital delivery methods.

Because our products are digital:

• No physical products are shipped.

• Traditional physical returns are not applicable.

• License keys or activation codes may be issued electronically.

• Once a license has been issued or activated, it may not be eligible for cancellation or return.

We recommend reviewing the product description, system requirements, supported devices, license duration, and compatibility information before completing your purchase.

2. Refund Eligibility

Safecore Tech may consider refund requests in certain circumstances.

You may be eligible for a refund if:

• You were charged more than once for the same order due to a duplicate transaction.

• You paid for a product but did not receive the applicable license key or activation information.

• The purchased product is confirmed to be unusable or non-functional for its advertised purpose and our support team is unable to resolve the issue.

• A technical or delivery issue caused by Safecore Tech prevents you from accessing the purchased product.

Refund requests should generally be submitted within 7 days of the purchase date.

All refund requests are subject to verification and review by Safecore Tech.

3. Situations Where Refunds May Not Be Available

A refund may not be provided in situations including:

• Change of mind after purchase.

• Failure to review product specifications or system requirements before purchase.

• Device or operating system incompatibility that was identifiable before purchase.

• Failure to follow the product’s installation or activation instructions.

• Failure to maintain the required operating system, device, or software environment.

• A license key that has already been activated or substantially used, where applicable.

• Partial or unused portions of a license or subscription period.

• Issues caused by third-party software, hardware, internet connectivity, or customer-side configuration.

This list does not limit any rights that may apply to customers under applicable law.

4. Cancellation Policy

Because Safecore Tech products are delivered digitally, orders are generally processed quickly.

A cancellation request may be considered if:

• The order has not yet been digitally delivered.

• The license key or activation information has not been issued.

• The order has not entered the final processing or verification stage.

If you want to cancel an order, contact Safecore Tech Support as soon as possible after placing the order.

Once a license key has been issued, delivered, or activated, cancellation may no longer be possible.

5. Returns and Exchanges

Safecore Tech products are digital software licenses and therefore cannot be physically returned.

Once a license key has been issued or activated:

• Physical returns are not applicable.

• Used or activated license keys generally cannot be exchanged.

• License keys cannot be returned for resale or reuse.

• Replacement requests may be considered where a valid technical or delivery issue is confirmed.

If you receive an incorrect or invalid product, please contact our support team so that we can investigate the issue and provide an appropriate resolution.

6. Technical Support Before a Refund

Before submitting a refund request for installation, activation, or technical problems, we recommend contacting Safecore Tech Support.

Our support team may assist with:

• Product installation

• License activation

• Download issues

• Compatibility questions

• Activation errors

• Product access problems

• Basic troubleshooting

Where an issue can reasonably be resolved through technical assistance, we will make reasonable efforts to help you use your purchased product successfully.

7. Refund Request Process

To request a refund, please contact Safecore Tech Support and provide:

• Order ID

• Email address used during purchase

• Product name

• Purchase date

• Reason for the refund request

• Relevant screenshots or supporting information, where applicable

Our team may request additional information to verify the purchase and investigate the issue.

Submitting a refund request does not automatically guarantee approval.

8. Refund Review and Approval

Each refund request is reviewed individually based on:

• Order and payment information

• Product delivery status

• License activation status

• Technical circumstances

• Troubleshooting results

• Applicable terms and policies

If the refund is approved, we will initiate the refund using the original payment method where reasonably possible.

9. Refund Processing Time

Once a refund has been approved and initiated:

• Safecore Tech will process the refund within the applicable processing timeframe.

• The refunded amount may take approximately 5–10 business days to appear in your account.

• The actual processing time may vary depending on your bank, card issuer, payment provider, or financial institution.

Safecore Tech is not responsible for delays caused by third-party payment providers after the refund has been successfully initiated.

10. Incorrect or Duplicate Payments

If you believe you have been charged incorrectly or multiple times for the same purchase, please contact us as soon as possible.

After verifying the transaction, Safecore Tech will take appropriate action, which may include correcting the transaction or processing an eligible refund.

11. Product Compatibility

Customers are responsible for reviewing the product’s system requirements and compatibility information before purchase.

Safecore Tech recommends confirming that your device, operating system, and other required specifications meet the requirements of the selected product.

Refund requests based solely on compatibility issues that could reasonably have been identified before purchase may not be eligible for a refund.

12. Policy Updates

Safecore Tech may update or modify this Refund, Returns & Cancellation Policy when necessary.

Any updated version will be published on this page with the applicable effective date. Customers are encouraged to review this policy periodically.

13. Contact Safecore Tech

For refund, cancellation, return, or product-related assistance, please contact our support team:

Email: info@safecoretech.com
Phone: +1-833-373-2703

Safecore Tech
Digital Antivirus & Cybersecurity Solutions